Ordering

What happens between paying and the parcel arriving.

Order processing times

Once your payment has cleared, orders are usually processed within 48 to 72 hours.

When you can contact us

You can email us at any time. We answer most messages within one business day.

Delivery times

Delivery inside New Zealand takes 5 to 7 days after a 24 to 48 hour handling time. The full detail is on our shipping and delivery page.

Payment

We accept credit and debit cards through Stripe, and PayPal. All prices are in New Zealand dollars and no GST is added at checkout.